Discover more in our FAQ
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Support hours: Monday-Friday, 10am-8pm
When will my order ship?
When will my order ship?
Our team needs 1-2 business days to pack and ship your full order. Orders placed on Friday — or over the weekend — will ship on the next business day.
Where do you ship to?
Where do you ship to?
We ship to the United States as well as to Canada, the United Kingdom and Australia. We also ship to other countries including EU countries and New Zealand.
I have a question about my order, who can I talk to?
I have a question about my order, who can I talk to?
Please use the contact form on the Help Center page to send us your queries.
How are the product materials sourced?
How are the product materials sourced?
We source all our product materials ethically and in an environment-friendly manner. Most of the items are sourced locally. Some rare materials sourced from other countries in Africa and Asia.
How accurate are the colors shown in your photos?
How accurate are the colors shown in your photos?
The colors shown in our product photos on the product detail pages are highly accurate. But please note that there are small variations in lot-batches of a few products due to which the colors will have slight variations.
What is your return policy?
What is your return policy?
Please refer to the Returns & Exchange Policy for our return policy.
My item arrived damaged. What should I do?
My item arrived damaged. What should I do?
We take the utmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged, let us know by sending us a message via our contact page or reach out to our customer support team via email support@morfjewelry.com
Can I use Afterpay for products that will ship to California?
Can I use Afterpay for products that will ship to California?
Yes! We’ve partnered with Afterpay to provide flexi-payment for customers all over the globe.